Shipping policy

Last Updated: August 29, 2026

At SpaceEase, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Shipping Availability

We currently ship orders to locations across India, subject to courier availability.

Some remote or restricted locations may have limited delivery availability.

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you may receive tracking information through the contact details provided during checkout.

3. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Delivery times are estimates and may vary due to:

  • Location and delivery distance
  • Courier capacity
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete address information
  • Unexpected logistical or operational delays

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

If we offer free shipping, the applicable shipping charge will be shown as ₹0 at checkout.

5. Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

You can use the provided tracking information to monitor your shipment's progress.

Please allow some time after dispatch for tracking information to become active in the courier system.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping information, including:

  • Full name
  • Complete delivery address
  • PIN code
  • Valid phone number

SpaceEase is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

If you realize that your shipping information is incorrect, contact us as soon as possible at help@spaceease.shop.

7. Delayed or Lost Shipments

If your order appears to be significantly delayed or is reported as lost by the courier, please contact us at help@spaceease.shop.

We will review the shipment status with the relevant delivery partner and assist you with the available resolution.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs or videos of the package and product before disposing of any packaging materials.

Contact us at help@spaceease.shop as soon as possible so that we can investigate and assist you.

9. Undelivered or Returned Orders

If an order cannot be delivered because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other circumstances attributable to the customer, the shipment may be returned to us.

Any refund or re-shipment in such cases will be handled according to our Return & Refund Policy.

10. Contact Us

For questions regarding shipping, delivery, or order tracking, please contact:

SpaceEase
Email: help@spaceease.shop